PRIVACY POLICY

Effective Date: February 2026 RNH Group LLC

RNH Group LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our services, including our website and SMS/text messaging programs.

Business Address:

5900 Balcones Dr, Suite 100

Austin, TX 78731

Contact Information:

Email: support@rnhcg.com

Phone: (972) 918-1498


1. Information We Collect

Personal Information:

When you voluntarily provide it, we may collect personal information such as:

  • Names
  • Phone numbers
  • Email addresses
  • Mailing addresses
  • Other information you provide through forms, inquiries, or service requests
  • Non-Personal Information:

    We may collect non-personal information for statistical and analytical purposes, such as:

  • Browser type and version
  • Operating system
  • IP address
  • Website usage data

  • 2. How We Use Your Information

    We use the information we collect for purposes including, but not limited to:

  • Providing, maintaining, and improving our services
  • Processing transactions and fulfilling orders
  • Communicating with you about your account, orders, or inquiries
  • Sending transactional and marketing messages via SMS/text and email (with your consent)
  • Responding to customer service requests
  • Analyzing usage patterns to improve user experience
  • Complying with legal obligations

  • 3. SMS/Text Messaging

    If you opt in to receive text messages from us, the following applies:

    Consent:

    By providing your phone number and opting in, you consent to receive transactional and/or marketing text messages from RNH Group LLC. Consent is not a condition of purchase.

    Message Frequency:

    Message frequency varies based on your interaction with our services.

    Opt-Out:

    You may opt out at any time by texting STOP to any message you receive from us. After texting STOP, you will receive a confirmation message, and no further messages will be sent unless you opt in again.

    Help:

    For assistance, text HELP or contact us at support@rnhcg.com or (972) 918-1498.

    Carrier Liability:

    Carriers are not liable for delayed or undelivered messages.

    Rates:

    Message and data rates may apply. Contact your wireless provider for details about your messaging plan.

    Data Sharing:

    No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors who provide support services (such as customer service). All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


    4. Disclosure of Information

    We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as outlined in this Privacy Policy or as required by law.

    We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our business (e.g., payment processors, CRM platforms, email/SMS service providers). These providers are contractually obligated to protect your information.
  • Legal Requirements: When required by law, regulation, legal process, or governmental request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

  • 5. Cookies and Tracking Technologies

    We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you use our site and allow us to improve functionality.

    Your Control:

    You can control or disable cookies through your browser settings. Note that disabling cookies may affect your ability to use certain features of our website.


    6. Your Privacy Rights

    Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal and contractual obligations.
  • Opt-Out: Opt out of marketing communications at any time.
  • To exercise these rights, contact us at support@rnhcg.com.


    7. Data Security

    We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


    8. Children's Privacy

    Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.


    9. Applicable Privacy Laws

    We strive to comply with applicable privacy laws and regulations, including but not limited to:

    United States:
  • Federal Trade Commission Act (FTC Act)
  • Gramm-Leach-Bliley Act (GLBA) (where applicable)
  • Health Insurance Portability and Accountability Act (HIPAA) (where applicable)
  • Children's Online Privacy Protection Act (COPPA)
  • California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA)
  • Telephone Consumer Protection Act (TCPA)
  • Canada:
  • Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Provincial privacy legislation (where applicable)
  • These laws are subject to change, and new regulations may be introduced. We recommend consulting with legal professionals to understand your specific rights and obligations.


    10. Changes to This Privacy Policy

    We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting to our website at rnhcg.com/privacy. Your continued use of our services after changes are posted constitutes your acceptance of the revised Privacy Policy.

    Last Updated: February 2026

    11. Contact Us

    If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

    RNH Group LLC

    5900 Balcones Dr, Suite 100

    Austin, TX 78731

    Email: support@rnhcg.com

    Phone: (972) 918-1498